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SHIPPING / DELIVERY POLICY
1. Courier Services
Fragrances purchased through Haute Couture Cosmetics will be delivered to the customer’s chosen physical address within the South African border through our courier partner(The courier guy)
| Delivery Location | Time frame |
|---|---|
| Major Cities | 2–5 business days |
| Regional / Outlying Areas | 2–5 business days |
Kindly note for customers staying in outlying areas, we will request an additional of 2 business days, meaning that delivery might take up to 7 days . You will however be notified.
2. Order Processing
Orders placed before 1 PM are dispatched same day (Mon–Fri)
Orders placed after 1 PM or during weekends/public holidays are dispatched next business day
Customers will receive:
Order confirmation email
Courier tracking information once shipped
3. Failed Delivery Attempts
If the courier cannot reach the customer after two attempts, the order may:
Be returned to HCC
Require re-shipping at the customer’s expense
4. Address Errors
If incorrect address details are provided:
Delivery delays may occur
Re-delivery fee may apply
Haute Couture Cosmetics
Pretoria
Gauteng
0081
Email: support@hccosmetics.co.za
Tel: 087 550 0572
